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 explainable recommendation



AdaRec: Adaptive Recommendation with LLMs via Narrative Profiling and Dual-Channel Reasoning

Wang, Meiyun, Polpanumas, Charin

arXiv.org Artificial Intelligence

We propose AdaRec, a few-shot in-context learning framework that leverages large language models for an adaptive personalized recommendation. AdaRec introduces narrative profiling, transforming user-item interactions into natural language representations to enable unified task handling and enhance human readability. Centered on a bivariate reasoning paradigm, AdaRec employs a dual-channel architecture that integrates horizontal behavioral alignment, discovering peer-driven patterns, with vertical causal attribution, highlighting decisive factors behind user preferences. Unlike existing LLM-based approaches, AdaRec eliminates manual feature engineering through semantic representations and supports rapid cross-task adaptation with minimal supervision. Experiments on real ecommerce datasets demonstrate that AdaRec outperforms both machine learning models and LLM-based baselines by up to eight percent in few-shot settings. In zero-shot scenarios, it achieves up to a nineteen percent improvement over expert-crafted profiling, showing effectiveness for long-tail personalization with minimal interaction data. Furthermore, lightweight fine-tuning on synthetic data generated by AdaRec matches the performance of fully fine-tuned models, highlighting its efficiency and generalization across diverse tasks.


HADSF: Aspect Aware Semantic Control for Explainable Recommendation

Nie, Zheng, Sun, Peijie

arXiv.org Artificial Intelligence

Recent advances in large language models (LLMs) promise more effective information extraction for review-based recommender systems, yet current methods still (i) mine free-form reviews without scope control, producing redundant and noisy representations, (ii) lack principled metrics that link LLM hallucination to downstream effectiveness, and (iii) leave the cost-quality trade-off across model scales largely unexplored. We address these gaps with the Hyper-Adaptive Dual-Stage Semantic Framework (HADSF), a two-stage approach that first induces a compact, corpus-level aspect vocabulary via adaptive selection and then performs vocabulary-guided, explicitly constrained extraction of structured aspect-opinion triples. To assess the fidelity of the resulting representations, we introduce Aspect Drift Rate (ADR) and Opinion Fidelity Rate (OFR) and empirically uncover a nonmonotonic relationship between hallucination severity and rating prediction error. Experiments on approximately 3 million reviews across LLMs spanning 1.5B-70B parameters show that, when integrated into standard rating predictors, HADSF yields consistent reductions in prediction error and enables smaller models to achieve competitive performance in representative deployment scenarios. We release code, data pipelines, and metric implementations to support reproducible research on hallucination-aware, LLM-enhanced explainable recommendation. Code is available at https://github.com/niez233/HADSF


Comparative Explanations via Counterfactual Reasoning in Recommendations

Yu, Yi, Hu, Zhenxing

arXiv.org Artificial Intelligence

Explainable recommendation through counterfactual reasoning seeks to identify the influential aspects of items in recommendations, which can then be used as explanations. However, state-of-the-art approaches, which aim to minimize changes in product aspects while reversing their recommended decisions according to an aggregated decision boundary score, often lead to factual inaccuracies in explanations. To solve this problem, in this work we propose a novel method of Comparative Counterfactual Explanations for Recommendation (CoCountER). CoCountER creates counterfactual data based on soft swap operations, enabling explanations for recommendations of arbitrary pairs of comparative items. Empirical experiments validate the effectiveness of our approach.


Reproducibility Study of "XRec: Large Language Models for Explainable Recommendation"

Mishra, Ranjan, Bibo, Julian I., van Engelen, Quinten, Schaapman, Henk

arXiv.org Artificial Intelligence

In this study, we reproduced the work done in the paper "XRec: Large Language Models for Explainable Recommendation" by Ma et al. (2024). The original authors introduced XRec, a model-agnostic collaborative instruction-tuning framework that enables large language models (LLMs) to provide users with comprehensive explanations of generated recommendations. Our objective was to replicate the results of the original paper, albeit using Llama 3 as the LLM for evaluation instead of GPT-3.5-turbo. We built on the source code provided by Ma et al. (2024) to achieve our goal. Our work extends the original paper by modifying the input embeddings or deleting the output embeddings of XRec's Mixture of Experts module. Based on our results, XRec effectively generates personalized explanations and its stability is improved by incorporating collaborative information. However, XRec did not consistently outperform all baseline models in every metric. Our extended analysis further highlights the importance of the Mixture of Experts embeddings in shaping the explanation structures, showcasing how collaborative signals interact with language modeling. Through our work, we provide an open-source evaluation implementation that enhances accessibility for researchers and practitioners alike.



From latent factors to language: a user study on LLM-generated explanations for an inherently interpretable matrix-based recommender system

Manderlier, Maxime, Lecron, Fabian, Thanh, Olivier Vu, Gillis, Nicolas

arXiv.org Artificial Intelligence

We investigate whether large language models (LLMs) can generate effective, user-facing explanations from a mathematically interpretable recommendation model. The model is based on constrained matrix factorization, where user types are explicitly represented and predicted item scores share the same scale as observed ratings, making the model's internal representations and predicted scores directly interpretable. This structure is translated into natural language explanations using carefully designed LLM prompts. Many works in explainable AI rely on automatic evaluation metrics, which often fail to capture users' actual needs and perceptions. In contrast, we adopt a user-centered approach: we conduct a study with 326 participants who assessed the quality of the explanations across five key dimensions-transparency, effectiveness, persuasion, trust, and satisfaction-as well as the recommendations themselves. To evaluate how different explanation strategies are perceived, we generate multiple explanation types from the same underlying model, varying the input information provided to the LLM. Our analysis reveals that all explanation types are generally well received, with moderate statistical differences between strategies. User comments further underscore how participants react to each type of explanation, offering complementary insights beyond the quantitative results.


How Reliable are LLMs for Reasoning on the Re-ranking task?

Islam, Nafis Tanveer, Zhao, Zhiming

arXiv.org Artificial Intelligence

With the improving semantic understanding capability of Large Language Models (LLMs), they exhibit a greater awareness and alignment with human values, but this comes at the cost of transparency. Although promising results are achieved via experimental analysis, an in-depth understanding of the LLM's internal workings is unavoidable to comprehend the reasoning behind the re-ranking, which provides end users with an explanation that enables them to make an informed decision. Moreover, in newly developed systems with limited user engagement and insufficient ranking data, accurately re-ranking content remains a significant challenge. While various training methods affect the training of LLMs and generate inference, our analysis has found that some training methods exhibit better explainability than others, implying that an accurate semantic understanding has not been learned through all training methods; instead, abstract knowledge has been gained to optimize evaluation, which raises questions about the true reliability of LLMs. Therefore, in this work, we analyze how different training methods affect the semantic understanding of the re-ranking task in LLMs and investigate whether these models can generate more informed textual reasoning to overcome the challenges of transparency or LLMs and limited training data. To analyze the LLMs for re-ranking tasks, we utilize a relatively small ranking dataset from the environment and the Earth science domain to re-rank retrieved content. Furthermore, we also analyze the explainable information to see if the re-ranking can be reasoned using explainability.


To Explain Or Not To Explain: An Empirical Investigation Of AI-Based Recommendations On Social Media Platforms

Haque, AKM Bahalul, Islam, A. K. M. Najmul, Mikalef, Patrick

arXiv.org Artificial Intelligence

AI based social media recommendations have great potential to improve the user experience. However, often these recommendations do not match the user interest and create an unpleasant experience for the users. Moreover, the recommendation system being a black box creates comprehensibility and transparency issues. This paper investigates social media recommendations from an end user perspective. For the investigation, we used the popular social media platform Facebook and recruited regular users to conduct a qualitative analysis. We asked participants about the social media content suggestions, their comprehensibility, and explainability. Our analysis shows users mostly require explanation whenever they encounter unfamiliar content and to ensure their online data security. Furthermore, the users require concise, non-technical explanations along with the facility of controlled information flow. In addition, we observed that explanations impact the users perception of transparency, trust, and understandability. Finally, we have outlined some design implications and presented a synthesized framework based on our data analysis.


Explainable Recommendation with Simulated Human Feedback

Tang, Jiakai, Zhang, Jingsen, Tian, Zihang, Feng, Xueyang, Wang, Lei, Chen, Xu

arXiv.org Artificial Intelligence

Recent advancements in explainable recommendation have greatly bolstered user experience by elucidating the decision-making rationale. However, the existing methods actually fail to provide effective feedback signals for potentially better or worse generated explanations due to their reliance on traditional supervised learning paradigms in sparse interaction data. To address these issues, we propose a novel human-like feedback-driven optimization framework. This framework employs a dynamic interactive optimization mechanism for achieving human-centered explainable requirements without incurring high labor costs. Specifically, we propose to utilize large language models (LLMs) as human simulators to predict human-like feedback for guiding the learning process. To enable the LLMs to deeply understand the task essence and meet user's diverse personalized requirements, we introduce a human-induced customized reward scoring method, which helps stimulate the language understanding and logical reasoning capabilities of LLMs. Furthermore, considering the potential conflicts between different perspectives of explanation quality, we introduce a principled Pareto optimization that transforms the multi-perspective quality enhancement task into a multi-objective optimization problem for improving explanation performance. At last, to achieve efficient model training, we design an off-policy optimization pipeline. By incorporating a replay buffer and addressing the data distribution biases, we can effectively improve data utilization and enhance model generality. Extensive experiments on four datasets demonstrate the superiority of our approach.